Get in touch

Questions about our services or your pet's specific needs? We're here to help.

Visit us

Location

127 Wickham Terrace
Spring Hill QLD 4000
Australia

Email

[email protected]

Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

We schedule appointments with buffer time between clients to reduce wait stress for pets. Please book in advance to secure your preferred time slot.

Parking

Street parking available on Wickham Terrace and surrounding streets. Public parking garage located two blocks north on Leichhardt Street.

Accessibility

Ground floor entrance with ramp access. Separate waiting areas for anxious or reactive animals available upon request.

Welcome area for pets

What to bring for your first visit

For grooming appointments

  • Any specific grooming tools your pet is familiar with
  • Details about past grooming experiences, especially any negative reactions
  • Current photos if you have a specific style preference

For wellness consultations

  • Recent medical records if transferring from another provider
  • List of current medications or supplements
  • Notes on any behavioral changes or concerns you've observed

For boarding stays

  • Your pet's regular food to maintain dietary consistency
  • Favorite toys or bedding items with familiar scents
  • Detailed daily routine schedule including meal times and activity preferences
  • Emergency contact information and your veterinarian's details

For all appointments

  • Please arrive 10 minutes early to allow your pet time to acclimate
  • Keep dogs leashed and cats in secure carriers
  • Let us know immediately if your pet shows signs of illness before the appointment

Finding us

Located in Spring Hill's medical precinct, we're easily accessible from Brisbane CBD and surrounding suburbs. The facility is positioned between the Royal Brisbane Hospital and the Spring Hill Loop bus stations.

From Brisbane CBD: Take Wickham Terrace north from the city center. We're on the left side after crossing Leichhardt Street.

Public transport: Multiple bus routes service Wickham Terrace including 375, 378, 379, and 390. Nearest stop is Wickham Terrace at Leichhardt Street.